Technology to Enhance Customer Experience and Operations

Reframing Eyewear Through Technology

Innovation at Every Step

Innovation Image

Technology is a crucial component of our operations across our organization, including customer engagement, supply chain and post order fulfilment, retail store operations and internal business functions. Through our technology led research and development initiatives, we seek to deliver better customer experiences.

Innovation Image

Customer Experience

Virtual Try-On

Virtual Try-On

Our virtual try-on uses AR to let you see how frames look on your face in real time—no mirrors or physical trials needed.

Omnichannel Buying Experience

Omnichannel Buying Experience

Omnichannel retail strategy integrates online and offline shopping experiences for an uninterrupted consumer journey

Eye Test Access

Remote Eye Test Remote Eye Check

Remote Optometry

Self Eye Test Self Screening

Self Eye Test

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Store Operations

Store Operations
Seamless

Store Operations

Through technology, we have enabled customers to complete the entire purchase experience at a location of their choice across online channels, in store or at home, while enjoying a consistent shopping experience. Our store inventory is integrated with our online inventory to provide customers with an integrated shopping experience. We have digitized multiple aspects of the in-store customer journey, including implementing a queue management system, integrating store inventory with our online platform to enable in-store digital browsing.

Geo Analytics

Geo Analytics

Centralised Supply Chain & Manufacturing

Centralised Supply Chain & Manufacturing