The behavior of the staff at Lenskart is very good. I personally visited the store twice to check their service. All the team members treat customers like friends and family. The eye check-up is completely free — you can simply visit a Lenskart store and get your eyes tested.
I even cross-checked their eye test report by visiting an eye hospital, and the results were exactly the same at both places. This gave me a lot of confidence in their service.
You can also get lens replacement done at their store by paying only ?199 as a fitting charge. Your frame can be from anywhere — it is not necessary for it to be a Lenskart frame. All frames are accepted.
Sharing my personal opinion — I would suggest getting your eye check-up done by a male staff member. The first time, I got my test done by a female staff member, and my power came out completely wrong. After that, I went to an eye hospital for a check-up. Later, I visited Lenskart again, and this time a male staff member tested my eyes. The results matched perfectly with the hospital report.
I believe the earlier mistake might have been due to a machine error. I am not blaming anyone — I am simply sharing my honest experience.
Regarding lens replacement timing, if you use the ?199 coupon, it usually takes around 10–12 days. Additionally:
If you pay ?500 extra with the ?199 coupon, you can get Owndays Japan BLU+ lenses.
If you pay ?1500 extra, you can get Owndays Japan BLU+ iShield lenses.
Both lenses are very good — I have personally tried both. However, the ?1500 Owndays Japan BLU+ iShield is my favorite because it offers UV400++ protection and is also helpful for night driving.
Once again, I am not blaming anyone — this is just my honest review.
Thank you, Lenskart family ??
Rating: 10/10
