Skip to Main Content
TERMS & CONDITIONS
Offer Terms & Conditions
Lenskart Gold Lenskart Gold Membership
  • Membership is valid for 365 days from date of purchase.
  • Membership is applicable on App, Web, 400+ stores & Home Try On service.
  • Share membership with family by sharing your phone number with them. This phone number will also act as your membership number.
  • LK Gold membership cannot be returned or refunded. This means if you wish to return the product purchased along with Buy1 get1 Offer, the amount charged or the membership fee will not be refunded.
  • Buy 1 Get 1 offer applicable only on Vincent Chase and John Jacobs; not valid on other brands such as Ray-Ban, Oakley, Carrera etc.
  • Both products need to be added to cart to avail BOGO discount!
  • On Contact Lenses, New/Existing Gold Members will get 15% OFF on buying 2 or more boxes of any Brand & on Contact Lenses Solution, Buy 1 Get 1 Offer would be applicable on Aqualens Comfort Solution.
  • Buy 1 Get 1 Offer will be available on any Gold Membership account subject to a maximum of - 3 times per month & 12 times a year. Customer can place more orders & avail other existing offers however, Buy One Get One Offer Eligibility would cease to exist in case the maximum offer limit is reached in the particular time period.
CASHBACK T&C Cashback Vouchers
  • Cashback will be sent via E-mail or SMS after completion of 14 days from order delivery in the form of Lenskart Gift-voucher only.
  • No 2 offers can be clubbed together to avail the cashback voucher.
  • No cashback will be credited in case of return/cancellation.
  • Contact us within 15 days if you have not received the cashback vouchers - post that we cannot extend the validity.
  • Cashback vouchers are valid for 60 days after 15 days of purchase.
  • Validity can be changed based on current offers.
  • Lenskart.com reserves the right to change/modify/add/delete terms and conditions of prevailing Gift Vouchers.
  • Cashback vouchers can be used on single product in cart.
  • Cashback vouchers are not applicable on Contact lenses, Solution, Accessories and Premium Brands.
  • Cashback vouchers are not applicable on lens only orders.
  • Offer is valid across all devices desktop, mobile & mobile app.
Paytm CASHBACK
(6th - 19th nov'18)
FLAT Rs.150 Paytm Cashback
  • Offer is valid on minimum purchase of Rs.999
  • Maximum Cashback amount is Rs.150
  • User can avail this offer once during campaign period ( 6th November 2018 - 19th November 2018)
  • Cashback will be processed if payment is made using Paytm Wallet only.
  • Cashback will not be valid if: a) Paytm option is used under non-logged-in state b) Payment is made using credit card, debit card, net banking and UPI under non-logged in state.
  • Offer is valid on all categories.
  • Cashback will not be processed for non-KYC users.
  • Cashback will be processed within 96 hours.
  • This offer cannot be clubbed with any other existing offer.
  • Cashback will be cancelled in case of full refunds or cancellation of orders
  • In partial refund cases Cashback will be rolled back in same proportionate amount.
  • Mobile number needs to be verified to be eligible for Cashback.
  • In case of any dispute the customer needs to get in touch with the Merchant/Brand
  • According to RBI's new guideline, users who have not undergone Paytm KYC will not receive Cashback in their wallets.
  • Paytm and Lenskart reserves its absolute right to withdraw and / or alter any of the terms and conditions of the Offer at any time without prior notice.
PhonePe CASHBACK
(24th oct'18 - 7th nov'18)
FLAT Rs.150 PhonePe Cashback
  • Get Flat Rs.150 cashback on first PhonePe transaction on www.lenskart.com during offer period. Minimum order value 1000.
  • From 22nd October, 2018 (00:00 Hours) to 28th October, 2018 (23:59 Hours).
  • Payment to be made through BHIM UPI, Debit Card, Credit Card or Wallet within the "PhonePe" option on Lenskart checkout.
  • For users paying through BHIM UPI, cashback is valid on transactions initiated and completed on PhonePe using a PhonePe linked bank account.
  • This offer will be applicable on any orders placed on Lenskart website and m-site. Minimum transaction value is Rs.1000.
  • Cashback is valid once (per user, per device) via PhonePe during the offer period.
  • On www.lenskart.com, select product(s), add to cart and proceed to pay.
  • On the payment page, select "PhonePe" as the payment method.
  • You will be redirected to the "Pay by PhonePe" screen; follow instructions specified (Click on Send OTP, Enter OTP, and Login).
  • Pick the preferred payment option from the options shown (UPI, Debit Card or Credit Card, Wallet).
  • Click on "Pay" to complete the transaction.
  • Note: In case you hold a wallet balance, it will be automatically used for paying. Please uncheck the checkbox to not use the wallet amount.
  • Cashback will be credited as PhonePe gift voucher balance within 24 hours of successful completion of the transaction.
  • Please be informed that no cashback will be given in case if you have closed your PhonePe wallet.
  • If you are eligible for more than one offer, the offer giving you the maximum Cashback is automatically picked up for you.
  • In case of any cancellations, the cashback given on the transaction will continue to remain as gift voucher balance and non-withdrawable to your bank account. This can continue to be used on PhonePe (recharges, bill payments, etc.).
  • Refunded amount less of cashback will be credited back to the source of funds used while making payment.
  • Maximum Cashback is up to Rs.150 on the first PhonePe transaction during the offer period.
  • Cashback gift voucher can be used for recharges, bill payments and payments on PhonePe partner platforms/stores.
  • Cashback gift voucher cannot be withdrawn to any linked bank account or transferred to other customers.

Other Terms and Conditions:
  • In case the PhonePe wallet limit for the month has been reached, the cashback will be credited on the first business day of the next month Refunds would be processed on a pro-rata basis
  • Any cashback related queries should be raised within 30 days, post a successful transaction.
  • This offer might not be clubbed with any offer made available to you by an issuer of any Debit Card or Credit Card or any bank for transacting on Lenskart. PhonePe isn't responsible for any offer beyond what is mentioned above.
  • PhonePe reserves the right to award offers and related benefits as per internal policy decided by PhonePe from time to time.
  • PhonePe has the right to amend the terms & conditions, end the offer, or call back any or all of its offers without prior notice.
  • In case of dispute, PhonePe reserves the right to take the final decision on the interpretation of these terms & conditions and also reserves the right to resolve the same as per the Terms & conditions of any offer at its sole discretion.
CONNECT & EARN REFER FRIENDS & EARN Rs.100 LKCASH+
  • User needs to sync his contacts (in Android or IOS app) or invite/refer his friends using referral code.
  • For contacts synced, there is no need for the friend to put referral code at the time of sign up, the referrer & contact both will automatically get the benefit when the friend makes a purchase.
  • For invite via referral codes - Friend needs to install android/ios app and at first app launch, use referral code while entering mobile number in app for mobile verification
  • This program is only applicable if friend is a new customer for Lenskart.
  • Friend's contact no. will be mapped with phone number for order tracking.
  • Phone number used by friend while placing order should match phone number in your address book when you sync contacts.
  • Referrer who is eligible for Rs.100 LKCash+ needs to have account with same phone number using which he referred his friends.
  • Orders can be placed online or offline via stores.
  • Referred friend should place an order with final value of Rs.1200 or above.
  • Rs.100 LKCash+ will be credited to Lenskart wallet of registered referrer & friend directly, only after completion of 14 days from friend's order delivery.
  • Once you sync your contacts, they cannot be unsynced from Lenskart. This is a one time process.
  • Lenskart has authority to close and change the terms and conditions of this program at any point of time and will not be responsible for providing LKCash+ in that scenario.
  • LKCash+ that is credited to referrer's & friend’s registered phone number, is not transferable to any Bank Account.
  • Referrer & Friends are not eligible for any LKCash+ in any case of return/replacement/cancelled orders.
  • Referrer will be eligible for LKCash+ benefit for a maximum of 5 successful orders placed by his friends (friend and phone number to be unique).
  • Orders placed after 1 month from referral invite date is not eligible for any kind of cashback.
  • Phone number used to refer friends should be same as phone number of existing Lenskart wallet account in app to get the credit.
  • First priority will be referral code, then contact sync.
  • Any order cancelled/returned will be treated as old customer only.
  • Lenskart can send special personalized offers to the referrer & contacts synced. For details of privacy policy, please check below.

Privacy Policy for Connect and Earn
  1. For the purpose of the offer, any data shared with Lenskart will only be used to refer the Lenskart's services to the contacts available on the Customer's device, upon such Customer according express permission to Lenskart to access its phone directory. By way of such express permission, the Customer allows Lenskart to send referrals to contacts on such Customer's phonebook for usage of Lenskart app. Customer agrees that Lenskart, in accordance with the Privacy Policy, may collect and use technical data such as its IP address, device ID, usage data and related information, including but not limited to technical information about the mobile device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to the Customer related to the Lenskart App. Customer further agrees and guarantees that, on its acceptance to participate in the offer, it has expressly consented to Lenskart to collect, use and share certain information regarding the contacts contained in Customer device's phone book ("Contact Information") with other users in accordance with the Privacy Policy in order to provide the benefits of the offer. Customer expressly acknowledge and agree that in order to avail the offer and to enable Lenskart to provide the benefits thereunder, Lenskart may periodically access the Contact Information to find and keep track of mobile phone numbers and other information of other users of the offer. By allowing Contact Information to be collected, customer give Lenskart a right to use that Contact Information and guarantees that it has any and all permissions required to share such Contact Information with Lenskart. Customer retains the right to opt-out to prevent the sharing of Contact Information at any time.
  2. Upon Customer's consent, the Customer's Contact Information shall be synced with Lenskart's mobile application. Post such sync, the Customer would be able to view its contact list on the Lenskart App- whether such contacts are 'existing registered Lenskart Customers' or not. In case any of the contacts are not registered, the Customer shall have the option of inviting such contacts to use the Lenskart App.
  3. If upon the Customer's invite, its contact installs the Lenskart App and subsequently makes a transaction on the Lenskart App, such Customer shall earn Rs. 100 LKCash+ in its account to a maximum limit of 500 LKCash+. All LKCash+ earned via this Offer shall be valid for 365 (Three Hundred Sixty) days.
  4. Customer's right to avail the benefits under the Offer shall continue until such time that Lenskart, at its sole discretion and without the obligation of a notice, terminates the offer. The Customer may terminate these at any time by uninstalling the Lenskart App. These Terms will automatically terminate if Customer fails substantially to comply with them. Upon termination by Customer, or by Lenskart due to Customer's breach of these terms, Customer may not be entitles to any outstanding benefits of the offer.
  5. These terms and conditions must be read in conjunction with the other terms and conditions of the usage of the Lenskart App and/or Lenskart's website available at https://www.Lenskart.com.
10-30% off on premium eyeglasses with anti-glare lenses FREE
  • Get 15-30% off on premium brand frames on MRP.
  • Get economy lenses worth Rs.1500 FREE with premium brand eyeglasses above Rs.1300.
  • Upto 10% on Boss Orange, Carrera, Emporio Armani, French Connection, Marc by Marc Jacobs, Oakley, Ray-Ban, Tommy Hilfiger, Vogue eye-frames.
  • Upto 25% on Calvin Klein, Mont Blanc, Porsche Design, Prada, Tag Heuer, Tom Ford eye-frames.
  • Economy lenses are not FREE with rimless eye-frames.
  • Offer is valid across all devices desktop, mobile & mobile app.
Lens Package at Rs.1500 Vincent Chase Power Sunglasses
  • Add Lens package at Rs.1500 with any VC sunglasses.
  • Offer is valid across all devices desktop, mobile & mobile app.
  • Add 2 products in cart & get 2nd frame absolutely free + Lens Package at Rs.1500 each.
  • If a customer wishes to return single product under this offer - he/she will be entitled for partial refund in the form of Store credit.
  • If a customer wants full refund of the paid amount - he/she needs to return both the products.
  • If the desired product gets out-of-stock before placing the new order, the customer will have to select any other product of choice from the available inventory and pay the price difference accordingly.
  • Offer is valid across all devices desktop, mobile & mobile app.
OFFERS & PROMOTIONS General terms & conditions in case of cancellations/returns
  • Lenskart.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time.
  • Lenskart.com can extend or terminate the offers/sale, without further information at any point of time.
  • In case of any query pertaining the offer or voucher, please email customer care at [email protected] or call @ (0) 99998-99998 (9:00 am to 8:00 pm.)
  • Lenskart reserves the right to cancel any order placed using promotional vouchers. Some situations where your order may be cancelled include - without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher amount will not be refunded for such cases.
  • Two or more offers cannot be clubbed together.
  • Offer may not be applicable for all the products on the website
  • Special coupons should be redeemed within the limited period and validity once expired, cannot be extended later.
  • If customer wants to return the product, same offer cannot be provided again and Same voucher will not be activated.
  • We have a 14 day return policy. Click here to know more.
  • Customer needs to opt for ongoing offers available on our website.
  • Exceptions will only if there is an issue in the product sent from our end like damaged product or power issue.
  • All vouchers are subject to a time validity.
  • The voucher is non-refundable and for a single use only. The voucher cannot be exchanged for cash.
  • Lenskart reserves the rights to exercise its discretion with respect to the claims made, the time period, applicability and availability of items with respect to the voucher.
  • All disputes will be at the discretion of Lenskart and will be subject to the exclusive jurisdiction of Delhi courts only.
  • If any Order gets placed with unusual discount due to any technical issue, Lenskart reserves the right to cancel that order.
  • If any bulk orders(more than qty. 2) gets placed, Lenskart reserves the right to cancel that order without any prior information.
LENSKART VOUCHERS Vouchers usage
  • In one order only single voucher can be used. No 2 or more vouchers can be clubbed together.
  • All vouchers are valid for limited period.
  • Not applicable on Contact Lenses,Ray-Ban,Oakley,Vogue,Carrera,IDEE,Polaroid,Killer,FCUK,Boss Orange,Marc By Marc Jacobs,Calvin Klein,Vintage,Tommy Hilfiger,Gunnar,Tom Ford,Tag heuer,Porsche Design,Fastrack & Accessories.
  • Lenskart.com reserves the right to change/modify/add/delete terms and conditions of prevailing Gift Vouchers.
  • Voucher should be redeemed within the limited period and validity once expired, cannot be extended later (whether it's purchased or promotional Vouchers).
  • Any new voucher issued is valid for limited period from the date of issue.
  • 50% of Voucher will be applicable on & above BOGO offers.
PREMIUM / STOP BRANDS
John Jacobs, Ray-Ban, Oakley, Vogue, FCUK, Carrera, Boss Orange, Marc By Marc Jacobs, Polaroid, Vintage, Tommy Hilfiger, IDEE, Gunnar, Chhota Bheem, Tag Heuer, Killer, Lee Cooper, iConnect, Cooper Vision, Lens Solution, Emporio Armani, Oxydo, Calvin Klein, Arnette, MAUI JIM, Timberland, Mexican, Panache, Fastrack, Porsche Design, Linda Farrow, Prada, Fossil, Tom Ford, Baolulai, Sunpocket, Feillis, Velocity, Nike, Hugo Boss, Accessories