OTHER BENEFITS
HOW TO BECOME A MEMBER
TERMS & CONDITIONS
- Membership is valid for 1 year from date of purchase
- Membership is applicable online and at 400+ stores
- Share membership with family by simply sharing your email/phone number
- Buy 1 Get 1 Offer applicable only on Vincent Chase and John Jacobs; not valid on branded eyewear such as Ray Ban, Oakley, Carrera etc.
- LK Gold membership cannot be returned or refunded
- Both products need to be added to cart to avail BOGO discount!
FREQUENTLY ASKED QUESTIONS
What is Lenskart Gold?
Lenskart Gold is a select membership club providing exclusive benefits like B1G1 offer for entire year
to all customers who enroll in it
How can I become a member?
Membership can be bought online, at store or through the home try on service. Enrollment is done instantly post purchase
What are the benefits of membership?
Currently Gold members get Buy 1 Get 1 Free offer for 365 days on all products of Vincent Chase & John Jacobs brands.
There are upcoming benefits too like fast delivery, insurance etc. which will be added soon
How can I use my membership?
Online: Login using the same email id used to buy membership and avail its benefits
Retail Stores/ Home Try On service: Provide the same phone number used to buy membership & avail its benefits
Retail Stores/ Home Try On service: Provide the same phone number used to buy membership & avail its benefits
Where can I use my membership?
Gold membership can be used online (Web, Android, iOS) & offline (at 400+ stores & Home try on service across India)
How long is my membership valid for?
The membership is valid for 365 days from the date of purchase
By when will the membership become active?
Membership will become active immediately post purchase
What products qualify for the B1G1 discount with the membership?
Buy 1 Get 1 Offer is valid on Vincent Chase and John Jacobs Eyeglasses & Sunglasses. Offer is not valid
on Contact Lenses and other branded eyewear such as Ray Ban, Oakley, Carrera etc.
Can others buy using my membership?
Yes, you can share your membership with your family. They need to do the following to avail benefits:
Online: Login using the same email id used to buy membership
Retail Stores/ Home Try On service: Provide the same phone number used to buy membership
Online: Login using the same email id used to buy membership
Retail Stores/ Home Try On service: Provide the same phone number used to buy membership
What if I would like to cancel my membership?
Unfortunately, it cannot be cancelled
How will I get my refund if I cancel my membership?
If you cancel your membership order, you membership fee will be refunded back to source in 6-7 working days
How many times can I order using the membership?
You can order as many times you want within the 365 days when your membership is active
What confirmation do I get when I enroll into the membership? Do I get a membership card?
You will receive a welcome email from Lenskart as soon as you purchase the
Lenskart Gold membership. There is no membership card for Lenskart Gold program
Can I transfer my Gold membership?
Gold membership can’t be transferred but can be shared with your family members