We offer glasses in 5 frame sizes: Extra-Narrow, Narrow, Medium, Wide & Extra-Wide. Click here to know your size or try our Virtual AR Technology to see how your favourite frames look on you.

80% - 90% of our customers find a Medium-sized frame to be the best fit.

The different components that come together to make a great frame

You can buy the following types of lenses on the app, our website or at any of our stores:

It is important to find the right prescription type for your eyes before you buy eyeglasses. We offer the following:

Fields of Vision	One	Two	Three
Vision Range	Near or distant	Near & distant	Near, distant & Intermediate
Visible Distinction	No visible distinction	Single visible line	No visible distinction
Correction	Corrects myopia, hypertropia & astigmatism	Corrects presbyopia	Corrects presbyopia

You can see how the frames look on you by using our Virtual AR Technology . Simply follow the instructions to get a 180° view of yourself in your favourite frames.

Additionally, you can visit any store or experience Lenskart@Home—where you can try & buy from 150+ frames, all from the comfort of your home.

In order to find out your power, you can opt for an eye test at Lenskart. You can either visit your nearest store for a free eye check-up or book a home eye test for only ₹99! The safe & thorough 12-step eye test will be done by a certified optometrist with the latest equipment, and you’ll be provided the prescription immediately after the check-up.

Quality is at the core of all Lenskart products. All our products are thoughtfully designed using high-quality materials like acetate, stainless steel, titanium & TR90. This ensures maximum comfort, protection, flexibility and breakage-resistance. We also offer a 1-year warranty on all our glasses.

It is okay if you do not have your prescription handy. You can update your prescription within 7 days of purchasing any eyewear. Simply place the order and provide your power using the links shared in the SMS & email sent to you post-order completion.

You can submit your power details after completing the purchase in a number of ways - by uploading a picture of your prescription, manually entering it online, requesting a callback from our team.

At Lenskart, we stock all powers - from simple to complex. We use robotic technology to make glasses, which ensures that the most complex powers are fitted perfectly, ensuring 100% error-free glasses.

Your order is always a priority for us. Once you place an order, there are many teams working hard to ensure that your product reaches you at the earliest without any compromise on the quality:

Based on the product, power & your location, our delivery timelines will vary. To know more, please refer to the table below:

The estimated delivery timelines are subject to the following conditions being met:

• The order is considered “complete” only after the power is provided by the customer for single-vision & bifocal eyeglasses. Your order will not get processed until you provide your prescription or update your power. This will lead to a delay in the delivery timelines committed.
• In order to ensure that only the best-quality eyewear reaches you, our products undergo a rigorous quality check. If during the quality check, it is observed that the product does not match the highest quality, a new product is manufactured exclusively for you. We will ensure that we still maintain the delivery timelines in these cases. However, there can be a possible delay if the quality check fails for any of the products in your order.

If you have any questions regarding our eyewear, want to try frames or are looking to get a free eye test, walk into any of our stores in UAE.

Most of our stores are open from 11 AM - 9 PM, 7 days a week. However, please check the specific store timings before visiting.

We allow easy returns & refund options within 7-14 days of order delivery. However, if you still face any issues with the quality of your eyewear (within 1 year of your order), we will assist you with a replacement for your order if your product is covered under Lenskart’s Warranty Policy.

Please refer to the list below to know what we consider “quality issues”:

• Frame/Lens coating issue
• Frame color fading or tarnishing
• Corrosion
• Manufacturing defects like temple or nose pad coming off due to screw falling out, press-in & thin optics nose pad issue, etc.
• Lens falling out
• Rim split

• Product orders older than 1 year do not fall under the warranty policy.
• Scratches are not covered under warranty.
• Any breakages to the product (except for Air Flex Products) are not covered under warranty.
• Routine wear and tear of the product due to daily usage is not covered under warranty.
• Warranty period will start from the order's date of delivery
• Warranty period will be applicable from the master order's delivery date

Please reach out to us at
800-130-009
or email us at contact@lenskart.ae

At Lenskart, we value our relationship with our customers & care about how information provided by you is used & shared. We are committed to maintaining the confidentiality, integrity & trust that you place in us & the security of any personal information. We are proud of our privacy practices & the strength of our site security - which is why you have the choice of retaining as much control as possible over the information you provide.

However, please note that you may not visit & use our app/website/M-site at any time without acknowledging who you are or revealing the required information about yourself. By visiting this site, you are accepting the practices described in our Privacy Policy (see below):

(a) Information provided by you: We receive any information you enter on our app/website or in any other way. However, we do not store any personal/sensitive information on our server. This remains safely with you on your phone/other devices.You may choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use your information for such purposes as responding to your requests, customising future commercial transactions, improving our database, communicating with you & utilising/disclosing, without prejudice to any of your other rights. This is the same for any other purpose (commercial/non-commercial) which Lenskart (at its sole discretion) considers necessary for its business purposes or otherwise.
You also have the choice of adding/updating certain information. When you do so, we usually keep a copy of your previous information for our records.

(b) Automatic information: We receive & store certain types of information whenever you interact with us (app/website). Our servers log your activities for various diagnostic & analytical purposes. However, other than the IP/MAC address of your phone/desktop/other devices, there is no other personal information maintained by us.

(c) Email communication: To help improve our services, we may request to receive confirmation from you whenever you open any of our emails on your phone/desktop/other devices (if it supports such capabilities).

(d) Sharing information received by you: If another business partner is involved in the transactions you make, your information will not be shared, in any way, with said business partner.

(e) Business transfers: As we continue to develop our business, we might merge or be acquired by another company. In such a case, your information will generally be one of the transferred business assets. We will duly notify you of the same & ensure the protection of your information per these policies & guidelines.

(f) Protection of the company & others: We will release account details & other personal information if/when required, to comply with laws & regulations. We shall also enforce/apply our Terms & Conditions & other agreements to protect the rights/property/safety of Lenskart, our customers or others. This includes exchanging information with other companies & organisations for fraud protection & other similar matters.

We work dedicatedly to protect the security of your information during transmission by using the Secure Sockets Layer (SSL) software, which encrypts any information that you input. We constantly re-evaluate our privacy & security policies & adapt them as necessary to deal with new challenges. We do not & will not sell/rent your personal information to anyone, for any reason, at any time, unless it is:

(a) In response to a valid legal request by a law enforcement officer/ government agency or

(b) In a situation where you have explicitly/implicitly given your consent or

(c) To utilise the same for any statistical/other representation without disclosing your personal data.


We only reveal these details, as required, to enable us to access & provide you the required services related to your account.

With the exception of your Login ID (in the form of an email address), which may be provided anonymously & your third party account information (required for providing services), Lenskart does not require any information that might constitute personally identifiable information.

We also make every possible effort to let you retain the anonymity of your personal identity. You are free to choose a Login ID email address & password that keeps your personal identity anonymous. Access to your registration information & your personal financial data is strictly restricted to Lenskart employees & contractors, strictly on a need-to-know basis - in order to operate/develop/improve our services. These employees & contractors may be subjected to discipline, including termination & criminal prosecution, if they fail to comply with our regulations.

While we take the stringent measures mentioned above to protect your information, it is equally important for you to protect your account against unauthorised access (such as to your /password/phone/desktop/any other details/devices). Eg. By making sure to sign out after using a shared/public computer/laptop.

As described in this policy & with your consent, Lenskart will (from time to time) connect electronically to your online bank, credit card/debit card/other payment mode & other online financial accounts to process your order.

If you choose to visit our app/website/M-site, your visit & any dispute over privacy is subject to this policy, including limitations on damages, arbitration of disputes & application of the law of the Republic of India. If you have any concerns about privacy, please share a detailed account with us, on the following address & we will do our best to resolve it:

Dealskart Online Services Pvt. Ltd.,

501, Park Heights Square 2, Above Kings Medical Clinic, Al Khail Road,

Dubai Hills Estate, Dubai, UAE

Our business will evolve constantly. So will our policies & terms of membership. The use of information that we gather is subject to the privacy policy in effect at the time of use. We may email you periodic reminders of our policies & terms & conditions, unless you have instructed us not to. We strongly recommend that you check our app/website frequently to see recent changes/updates.

Buy 1 Get 1 Free on Eyeglasses and Sunglasses. You add two products of your choice to the cart and the 2nd one will be considered free. You can use your Gold Membership up to 2 times a month and about 12 times a year. Share the joy with friends and family. Shop anytime, anywhere – on the Lenskart app, online or in-store

Ordering prescription glasses is easy. You can either upload your prescription or enter the details manually during the checkout process. Our team will review the prescription to ensure accuracy before processing your order.

Try on virtual 3D try-on feature! It allows you to see how the glasses look on your face and is available on our website and app.

We offer free shipping on all orders within the UAE.

We have a hassle-free return and exchange policy. If you are not satisfied with your purchase, you can return your Eyeglasses/Powered Sunglasses - Within 14 days from the date of delivery/ collection from the store and Sunglasses - Within 7 days from the date of delivery/ collection from store, for a full refund or exchange. Please check our returns page for more information.

Yes, we offer a warranty on all our eyewear products against manufacturing defects. Please review the warranty policy on our website for specific details.

Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your order's status on our website or the shipping carrier's website.

We accept various payment methods, including credit/debit cards, Postpay for Free of interest installements

Yes, most of our sunglasses come with polarized lenses, providing excellent glare reduction and UV protection.

Yes, we recommend visiting your local optician for minor adjustments for a perfect fit. Most optical stores provide this service for free.

If you encounter any issues with your order or have any questions, please reach out to our customer support team at 800130009. We are here to assist you!

"If you make an eyewear purchase online, we recommend checking directly with your insurance company to determine if they provide reimbursement based on the invoice. As insurance policies vary, it's essential to verify the coverage details with your provider. If you make an eyewear purchase online, we recommend checking directly with your insurance company to determine if they provide reimbursement based on the invoice. As insurance policies vary, it's essential to verify the coverage details with your provider. For purchases made directly from our physical store, you can collect a reimbursement form during your visit. To claim reimbursement from your insurance company, you will need to get the form signed and stamped at our store. This step ensures that you have the necessary documentation to submit for your insurance claim."

Yes, you can order frames without lenses. We offer a "Frame Only" option for customers who prefer to add their own lenses later.

The delivery time depends on your location and the availability of the product. Generally, we aim to deliver within 5-7 business days within the UAE.

We take quality seriously, but in the rare event that you receive a damaged or defective product, please contact our customer support team immediately. We will arrange for a replacement or refund as per our return policy.

You can visit any of our physical stores for a comprehensive eye exam by our certified optometrists. They will provide you with a prescription, and you can choose your eyewear in-store or online.

Unfortunately, modifications are not possible once an order has been placed. However, if you need to make changes to your order, our dedicated support team is here to assist you. You can contact them within 24 hours of placing your order, and they will help you cancel the existing order so that you can place a new one with the desired changes. Please reach out to our support team as soon as possible to ensure a smooth process.

Computer eyeglasses are specialized eyewear with blue light lenses designed to reduce eye strain from digital screens. They may come with zero-power lenses for blue light protection without vision correction.

We do have guest checkout option. However, creating an account with Lenskart will improve your shopping experience. You will be able to keep track of your order history and will get to know about all our exclusive offers and new launches.

If your vision is 20/20 and you don't need prescription glasses, it doesn't mean you're immune to digital eye strain, especially considering our growing dependence on digital screens. That's why blue light glasses play a crucial role for you. Their specialized lenses effectively absorb the harmful rays, providing comfort and relaxation to your eyes while using any digital device. So, even if you don't require prescription eyewear, blue light glasses become indispensable in this digital era to keep your eyes feeling at ease.

The best time to wear blue light glasses would be any time you get exposed to it — while using your laptop, watching tv, or scrolling through your smartphone.

https://blog.magrabi.com/know-your-face-shape-before-you-get-the-shades/?gclid=Cj0KCQjwiIOmBhDjARIsAP6YhSVkYsy72LKWmYXkTKHsxVIyq9xeZIV_KUzjDriJw4Fpbu1cjRrSRgYaAgZ5EALw_wcB

With so many designs to choose from at eyewa, knowing which frame suits you best will bring out your unique facial contours.

Face a mirror and take a close look to see which of the following face shapes match yours: round, square, oval, heart, or diamond.

• Round-shaped faces are relatively equal in width and length. They look great in frames that add extra depth and definition - we're talking bold angular frames such as cat-eye.
• Square-shaped faces are widest at the jaw and forehead. They look more defied in round frames that soften the face's strong angular features.
• Oval-shaped faces feature softly wider and higher cheekbones. People with this face shape can easily pull off almost any style, especially wide oversized frames — square, trapezoid, and rectangular.
• Heart-shaped faces are widest at the forehead, along with higher cheekbones and a narrow chin. They look brightest and best in thin round and oval-shaped frames.
• Diamond-shaped faces are characterized by full cheeks and narrow forehead and jawline. That's why oval frames are best as they balance this shape's unique features. Click here(link) to find the right frame for you.