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Gift Card - FAQs
- What is Lenskart Gift Card?
- A. Lenskart Gift Card is a perfect Gifting solution for every occassion. You can gift them to your loved ones and they can use the Gift card balance to purchase products from Lenskart
- How does Lenskart Gift card works?
- A. Lenskart Gift Card are available for purchase from multiple websites. Your can purchase it and it will be shared to the email you share automatically. The receiver can claim it
- Where can I purchase Lenskart Gift Card?
- A. Lenskart Gift card can be purchased from multiple online platforms. Please check the list on top of the page to find the websites and purchase gift cards now
- How to buy Gift Lenskart Gift card?
- A. Lenskart Gift card can be purchased from multiple online platforms. Select the occasion and amount of your choice. Enter the email of the person you want to send the Giftcard to. Make the payment and the Giftcard will be shared with them instantly.
- Is Lenskart Gift card available for all occasions?
- A. Lenskart Gift card is available for all of your favourite occasions. Please check your favourite websites to find the Gift cards of your choice and start purchasing
- What is the price of Lenskart Gift Card?
- A. Lenskart Gift card can be purchased at different amounts between ₹500 & ₹10,000
- Can I share Lenskart Gift card via post or Gift box?
- A. Lenskart Gift cards are shared automatically via email to the recipients. They are digital Gift cards and cannot be shared offline as post of gift box
- What happens if someone uses my Gift Card balance without my authorization?
- A. You can report such incidents by writing email to care@lenskart.com or calling us at 9999899998
- Can I purchase Lenskart Gift card in Lenskart offline stores?
- A. Lenskart Gift cards are digital Gift cards and are only available online. But you can still purchase other products from Lenskart offline stores with the Gift card balance
- Is there any offer/ discount on Lenskart Gift card?
- A. Lenskart Gift cards may or maynot have discount depending on the purchase value. Please check the purchase websites to find realtime price
- When will the recipient person get the Gift card?
- A. Lenskart Gift card will be send via email to the recipient person instantly on purchase and they will normally receive it within 5 minutes
- How to pay for Lenskart Gift card?
- A. Lenskart Gift card can be purchased by using any digital payment methods available with the purchasing website. There is no offline payment methods available
- Is COD available for Lenskart Gift card?
- A. COD is not available for Lenskart Gift card as it is a digital gift card and will be send to the recipient email id on successful payment of the amount
- How to claim Lenskart Gift card?
- A. Enter the Gift card number & Code from the email in to the Gift card claiming page of the Lenskart app to claim the Gift card. The amount will be added to your Gift card wallet
- Where to find Lenskart Gift card I received?
- A. Lenskart Gift Card are shared via email. Please check your inbox and also spam folder if you are unable to find it
- How to redeem Lenskart Gift Card balance?
- A. Lenskart Gift Card balance can be redeemed by purchasing through Lenskart app as well as Lenskart offline stores
- Can I purchase any Lenskart product using Lenskart Gift Card balance?
- A. Gift Card cannot be used for branded contact lenses, including but not limited to Bausch + Lomb, Johnson & Johnson, Alcon, Freshlook, and Acuvue. Excluded brands may be updated by Lenskart from time to time.
- How to find my Lenskart Gift card balance?
- A. You can check your Lenskart Gift card balance in the ‘View Gift card balance’ section in the profile section of your Lenskart app
- Is Lenskart Gift card balance same as LK Cash?
- A. No, Lenskart Gift card balance and LK Cash are not same.
- Does The Lenskart Gift card balance have an expiry date ?
- A. Yes. The Lenskart Gift card balance have an expiry date of 1 year from the date of purchase of the Gift card
- Can I share my Lenskart Gift card balance to others?
- A. No, Once you claim a Gift card and add the balance to the Gift card balance, it is not transferable. Buy you can share the Gift card code and PIN before you claim it so someone else can claim it.
- Unable to find Lenskart Gift card in email inbox. What to do?
- A. Lenskart Gift Card are shared via email. Please check your inbox and also spam folder if you are unable to find it. You can also contact Lenskart customer care if required
- Can I shop at Lenskart offline store using Lenskart Gift Card balance?
- A. Yes, you can purchase from Lenskart offline stores using Lenskart Gift card balance
- How to shop at Lenskart offline store using Lenskart Gift Card balance?
- A. Claim Gift card and add Gift card balance to your account
- Lenskart Gift Card balance not credited after claiming the Gift card ?
- A. Gift card balance will be added instantly after successful claiming. Please restart the app or try contacting customer care if required
- Can I redeem complete Gift card balance in single purchase?
- A. Yes Gift card balance can be used to pay for 100% of the cart value
- What if my Cart value is more than my Gift card balance?
- A. If Cart value is more than your Gift card balance, you can make the purchase by paying the remaining amount using any other payment method
- Can I return/ exchange the Gift card after purchase?
- A. You will not be able to return / exchange the Gift card as it is completely a digital product
- Can I return/ exchange the products I purchased using Lenskart Gift Card balance?
- A. Yes, you can return/ exchange the products I purchased using Lenskart Gift Card balance
- I was Gifted a Lenskart Gift card. Can I share it to someone else?
- A. Yes, you can share the Gift card to someone else unless you have not claimed it
- Is Lenskart Gift card trustable?
- A. Yes. Lenskart Gift card is an authorised product of Lenskart and is backed by Razorpay. It is very trustable Gifting solution
- Can I claim Lenskart Gift card at offline store?
- A. You can purchase using your Gift card balance at Lenskart offline store after claiming it to your account throught Lenskart app
- What can I do if my Lenskart Gift Card gets expired?
- A. Lenskart Gift Card and Gift card balance has an expiry date of 1 Year from the date of purchase. The Gift card balance cannot be Claimed or Redeemed post expiry date
- Where can I track my Lenskart Gift card balance ?
- A. You can track your Lenskart Gift card balance in the “View Gift card balance” in profile section of your Lenskart app
- What will happen if I return a product purchase with Lenskart Gift card balance?
- A. You can return/ exchange product purchased with Lenskart Gift card balance. In case of return, the amount will be credited back to Lenskart Gift card balance