TERMS AND CONDITIONS
  • Thank you for visiting www.contactskart.com , a website owned and operated by Vistaclara Private Limited (“Company”).

  • Interpretation and Definitions

    • For the purpose of these Terms:
    • “Account” means a unique account created for You to access our Service or parts of our Service.
    • “Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to VistaClara Private Limited.
    • “Country” refers to India.
    • “Content” refers to content such as text, images, or other information that can be posted, uploaded, linked to Product and Service.
    • “Products” refer to the products or items offered for sale.
    • “Orders” mean a request by You to purchase Products from Us.
    • “Service” refers to the Product available for sale on the Website.
    • “Terms and Conditions” (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
    • “Website” refers to www.contactskart.com.
    • “You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Acknowledgement

    • These Terms and Conditions govern your use of the Service and form a binding agreement between You and the Company. Your access to and use of the Service is subject to your acceptance of and compliance with these Terms and Conditions. These Terms apply to all visitors, users, and others who access or use the Service.
    • By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue use of the Service immediately. The Company reserves the right to update or modify these Terms and Conditions at any time. Continued use of the Service after any such updates constitutes your acceptance of the revised Terms.

  • Valid Medical Prescription

    • By placing an order for contact lenses, you confirm that you hold a valid prescription for the lenses. This prescription must:
      1. Be current, having been issued within the last 12 months from the date of your order.
      2. Be provided by a qualified eye doctor, optometrist, or contact lens practitioner.

      You affirm that you do not have any known condition that contraindicates the use of contact lenses. We do not mandate the submission of your prescription, acceptance of these terms and conditions confirms that you possess a valid prescription adhering to Indian law.

  • User Account

    • hen creating an account with Us, You must ensure that the information provided is accurate, complete, and up-to-date at all times. Providing false or incomplete information constitutes a breach of these Terms and may result in the immediate termination of Your account. You are solely responsible for maintaining the confidentiality of your user ID and password used to access the Service. You agree not to share your password with any third party. If You become aware of any unauthorized access to or use of Your account, or any other security breach, You must call us at 9999899998 or whatsapp us at +918929173142

    • You may not select or use a username that:

      1. Belongs to another individual or entity without proper authorization.
      2. Infringes on the rights of any person or entity, including trademarks.
      3. Is offensive, vulgar, or otherwise inappropriate.
    • Failure to comply with these requirements may result in the suspension or termination of Your account.

  • Placing Orders

  • By placing an Order for Products through the Service, You warrant that You are legally capable of entering into binding contract.
  • If You wish to place an Order for Products available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your CVV number, Your billing address, and Your shipping information.

  • You represent and warrant that:

    1. You have the legal right to use any credit or debit cards or other payment methods in connection with any Order; and that
    2. The information You supply to us is true, correct and complete.
  • By submitting such information, You grant us the right to provide the information to payment processing third parties or for other purposes to facilitate the completion of Your Order.

  • Order cancellation

  • We reserve the right to cancel an order under the following circumstances:
    1. The product is out of stock or unavailable.
    2. There is an error in pricing, product description, or availability.
    3. Payment authorization cannot be obtained.
    4. The order is flagged as potentially fraudulent or violates our Terms and Conditions.
  • You may cancel your order before it is processed for shipment by contacting us at +91-9999899998. If the order has already been shipped, cancellations will not be accepted, and you may need to initiate a return.

  • Return Policy

  • Products are eligible for return if following cases:
    1. Items are eligible for return if they are unused, in their original condition, and in their original packaging.
      2. www.contactskart.com
    2. To initiate the return of Product reach out to contactskart.com or 9999899998 your order details and reason for return. Refunds will be processed to the original payment method within 7 business days after the returned item is received and inspected.

  • Delivery & Cancellation

  • The Company will make the delivery on a 'best effort' basis after acceptance of your order. Subject to events beyond the Company’s control, the product(s) will be shipped within a minimum of 1 day and a maximum of 10 days from the acceptance of the order.

  • Payment Methods

  • Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods. Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
  • Payments using Gift Vouchers, Store Credit, Gift Cards, LK Cash, or Cash+ are not applicable on the Contactskart website.

  • Pricing Policy

  • The Company reserves the right to revise its prices at any time prior to accepting an Order. The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

  • Privacy Policy

  • We will use the User Account information and any additional information we may collect or obtain in connection with your use of our Sites in accordance with our privacy policy which is available at https://www.contactskart.com/contactskart-privacypolicy (the “Privacy Policy”). You agree that we may use information that you provide or make available to us in accordance with our Privacy Policy.

  • Intellectual Property

  • The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company. The Product and Service is protected by copyright, trademark, and other laws of the Country. Our trademarks may not be used in connection with any product or service without the prior written consent of the Company.

  • Termination

  • We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.

  • Limitation of Liability

  • Notwithstanding any damages that You might incur, the entire liability of the Company under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service.
  • To the maximum extent permitted by applicable law, in no event shall the Company be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

  • Availability and Errors

  • We are constantly updating Our offerings of Product on the Service. The Products available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Products on the Service. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

  • Content and its Restriction

  • Our Service allows You to post, upload, or share Content. You are solely responsible for the Content that You post, including its legality, reliability, and appropriateness. You agree not to post or transmit any Content that is (i) Unlawful, offensive, or harmful (ii) Libelous, defamatory, obscene, or otherwise objectionable (iii) Upsetting, threatening, or intended to disgust others. The Company reserves the right, but not the obligation, to review, modify, refuse, or remove any Content at its sole discretion if it deems the Content inappropriate or in violation of these Terms. The Company may take action against accounts that violate these Content restrictions, including limiting or revoking access to the Service.

  • Jurisdiction

  • Any dispute arising from or related to the use of this Website shall be governed by, construed, and enforced in accordance with the laws of India, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Gurugram, Haryana, India for resolving any legal matters or disputes.

  • Contact Us

  • If you have any questions about these Terms; You can contact us:
    1. By visiting this page on website https://www.contactskart.com/support