We offer multiple options to provide your prescription to us – Upload a picture, enter it online, email us (power@lenskart.com). In case, you have made a mistake while adding power and wish to change it, you can get in touch with us
In case the frame size does not fit, you can easily exchange or return the product by getting in touch with us
Eyeglasses with new power generally require a week for the eye to adjust.Therefore, we recommend a week’s trial before you decide to return/exchange.However, if you still think that the power is not correct, please get in touch with us to exchange or return.
Lenskart has a 14 day no questions asked return policy. To exchange/return get in touch with us
While our 3-step quality check ensures that each product reaches you in perfect condition, in the unlikely event that you receive a product that is damaged, broken,or not what you ordered, Lenskart is there for you! We will do our best to rectify the error. Get in touch with us.
Lenskart has a 14 day no questions asked return policy. To exchange/return get in touch with us
We promise to deliver your purchases to you as quickly as possible. We dispatch your order within ~1-3 days of order confirmation (and receipt of your prescription, if needed), based on the products ordered. It takes 2-5 days to get delivered to you post-dispatch, based on your location. For further queries
It may not be possible to modify the order under certain circumstances, however we will try our best to help you. Get in touch with us
Lenskart offers a 14 day easy exchange or refund policy if you face any problems with your purchase.
The details of this policy can be found below.