B by Lenskart AI Smart Glasses - FAQ

1. What are B by Lenskart AI Smart Glasses?

B by Lenskart AI Smart Glasses are wearable glasses that combine everyday eyewear with built-in technology such as a camera, speakers, microphones, and an AI assistant. They allow you to capture photos and videos, listen to music, make calls, and interact with AI using voice commands. The glasses are designed to look and feel like regular eyewear while providing helpful smart features throughout the day.

2. What can I do with B by Lenskart glasses?

B by Lenskart glasses allow you to capture photos and videos from your perspective, listen to music, take hands-free calls, and interact with an AI assistant. The glasses can also help with real-time visual assistance, language conversations, and note-taking during meetings or discussions. These features allow you to stay connected and capture moments without needing to use your phone.

3. What comes in the box with B by Lenskart glasses?

The box includes your B by Lenskart AI Smart Glasses, a charging case, a charging cable, a cleaning cloth, and a quick start guide. The charging case allows you to store and recharge the glasses when they are not in use. The setup guide helps you quickly connect the glasses to the companion app and start using them.

4. How do I set up my B by Lenskart glasses?

To set up your glasses, first download the B by Lenskart companion app from the App Store or Google Play Store. Turn on Bluetooth on your phone and power on the glasses. Open the companion app and follow the instructions to pair the glasses with your phone and complete the setup.

5. Which phones are compatible with B by Lenskart glasses?

B by Lenskart glasses are compatible with most modern smartphones running iOS 18 or later and Android 12 or later. Your phone must support Bluetooth and have internet access for AI features. Compatibility details may vary depending on the device model and operating system version.

6. Do I need the B by Lenskart companion app to use the glasses?

Yes, the B by Lenskart companion app is required to set up the glasses, manage settings, and sync your photos, videos, and notes. The app also allows you to update the glasses software and customize features such as AI interactions and sound modes.

7. Can I use the glasses without connecting to my phone?

Some features, such as capturing photos or videos, can work without an active phone connection. However, AI features, syncing media, and managing settings require the glasses to be connected to the companion app on your smartphone.

1. How do I turn the glasses on and off?

You can turn the glasses on or off using the power switch located on the frame. Sliding the button towards the green dot present on the temple will turn the glasses on, and they will automatically become ready after 30 seconds to connect to your phone and respond to voice commands. When turned off, all smart features are disabled, and the device stops consuming battery.

2. How do I activate the AI assistant?

There are two ways of activating “Buddy,” your AI assistant:

• Using voice: Simply say, “Hey Buddy.” Always remember to give a pause between the wake word “Hey Buddy” and the command.
• Using touch: Perform a long tap on the right temple of your glasses.

Both methods allow you to interact with the AI assistant. Once activated, the glasses will listen for your command and respond with helpful information or actions. The assistant works through the built-in microphones and speakers.

3. How do I turn the wake word on or off?

You can manage the wake word setting from the B companion app.

To turn it on or off:

1. Open the B companion app
2. Go to Gemini Preferences on dashboard
3. Toggle the Wake Word on or off

When turned off, the AI assistant can only be activated using touch controls.

Note: When the wake word is enabled, unintended AI activations may occur infrequently.

4. What can the AI assistant help me with?

The AI assistant can answer questions, provide information, describe what you are looking at, and help with everyday tasks. It can also assist with note-taking and real-time visual understanding. The assistant is designed to respond naturally to conversational voice commands.

5. What is Look & Tell, and how does it work?

Look & Tell is a feature that allows the AI assistant to describe objects or scenes that you are looking at. When activated, the glasses use the built-in camera to analyze the environment and provide helpful information through audio responses.

6. What is Live AI?

Live AI provides real-time assistance by continuously analyzing visual input from the camera while you are using the feature. It can help identify objects, provide context about your surroundings, or answer questions related to what you are seeing, all in real time. Remember, each Live AI session automatically ends after 3 minutes of continuous use.

7. What is Record Meeting?

Record Meeting allows your B glasses to listen to conversations or meetings and capture key points automatically. During a session, the AI processes the audio and generates a summary that you can review later in the B companion app.

8. How do I use the Record Meeting feature and where can I view the summary?

Activate the AI assistant by saying, “Hey Buddy,” and ask it to start recording your meeting. The glasses will listen to the conversation and capture important points. Once the session ends, a summary will be generated and made available in the B companion app. You will also receive a notification when the summary is ready.

9. Does the AI support multiple languages?

Yes, the AI assistant supports conversations in more than 40 languages. This allows users to interact with the assistant and receive responses in their preferred language.

1. How do I take a photo with the glasses?

You can take a photo by pressing the capture button once or by saying, “Hey Buddy, take a photo.” Once the photo is captured, it is saved to the internal storage of the glasses and can later be synced to the companion app.

2. How do I record a video?

Videos can be recorded by long pressing the capture button or by using a voice command, “Hey Buddy, take a video,” through the AI assistant. The glasses record video from your point of view, allowing you to capture moments hands-free.

3. What camera does the glasses use?

The glasses include a Sony 12-megapixel ultra-wide camera designed to capture high-quality photos and videos. The camera is integrated into the frame so that it captures content naturally from the wearer’s perspective.

4. Where are photos and videos stored?

Photos and videos are first stored on the glasses using the device’s internal storage. When connected to the companion app, the media can be synced to your phone for viewing, sharing, or backup.

5. How much storage do the glasses have?

The glasses include 32GB of onboard storage. This allows you to store a large number of photos and videos directly on the device before syncing them to your phone.

6. Can I capture photos or videos without internet?

Yes, photos and videos can be captured without an internet connection. The media will be stored on the glasses and can be synced to the app later when your device is connected.

1. Can I make phone calls using the glasses?

Yes, the glasses allow you to make and receive phone calls when connected to your smartphone via Bluetooth. Calls are handled through the built-in microphones and speakers for a hands-free experience.

2. How do I answer or end calls?

You can answer calls by tapping the right temple once, and can end calls by double tapping the right temple. Once a call is active, audio is played through the speakers while the microphones capture your voice.

3. Can I listen to music using the glasses?

Yes, you can stream music from your smartphone to the glasses using Bluetooth. The built-in speakers allow you to listen while still remaining aware of your surroundings.

4. How many microphones do the glasses have?

The glasses include three microphones positioned to capture your voice clearly during calls and voice interactions with the AI assistant.

5. What sound modes are available?

The glasses offer multiple sound modes, which allow you to adjust the audio level depending on the environment:

• Discreet: Gentle sound for privacy in public places.
• Natural: Clear and steady everyday sound.
• Boosted: Enhanced volume for noisy environments.

1. How long does the battery last?

Battery life depends on how the glasses are used, including AI interactions, calls, and video recording. Typical usage provides up to 4 hours of active use. You can always check your remaining percentage in the top left corner of the dashboard.

2. How do I charge the glasses?

You can charge your glasses in two ways:

• Using the charging case: Place the glasses inside the case. You can position them on either side to align with the charging contacts.
• Using the charging cable: Connect the cable directly to the glasses. The cable is compatible with laptops, phones, and standard USB-C power adapters.

3. How long does it take to fully charge the glasses?

The glasses typically charge from 0 to 100 percent in about 40 minutes. Charging times may vary slightly depending on the power source used.

4. How many times can the charging case recharge the glasses?

The charging case can recharge the glasses 12 times before needing to be recharged itself.

5. How do I charge the case?

The charging case is compatible with any USB-C charger.

6. Can I use the glasses while they are charging?

Yes, when the glasses are connected using the charging cable, you can continue using most features while the device is charging.

1. What can I do in the B by Lenskart companion app?

The companion app allows you to manage your glasses, sync photos and videos, access notes and summaries, update software, and adjust settings. It also helps you control AI features and manage device connectivity.

2. How do I sync photos and videos to my phone?

Photos and videos are synced through the companion app when the glasses are connected to your phone. Once there is media available to sync on the glasses, an “Import Now” popup will appear on the dashboard. Once imported, the media can be viewed, downloaded, or shared directly from the app.

3. Can I share photos directly from the app?

Yes, the companion app allows you to share photos and videos to messaging apps and social media platforms.

4. Do I need to update the glasses’ software or firmware?

Yes, software and firmware updates are delivered through the companion app and may include improvements, bug fixes, security updates, or new features. Keeping your glasses and the B companion app updated ensures the best performance and access to the latest functionalities.

5. How do I update the glasses’ firmware?

You can proceed through a firmware update card on the dashboard or navigate to Settings → Firmware Info → Update Now. Connect the glasses to Wi-Fi to download the update. If a Wi-Fi network is unavailable, you can use your phone’s mobile hotspot and then select the network from the list of available networks shown in the companion app. It is mandatory to reboot the glasses after updating the firmware.

6. Where would I find the software updates?

App updates are available through the Play Store and App Store.

1. How do people know when I am recording?

A visible LED indicator light on the glasses turns on whenever photos or videos are being captured. This helps ensure transparency when the camera is in use.

2. Can the recording indicator light be turned off?

No, the indicator light cannot be disabled. It is designed to ensure that people around you know when the camera is recording.

3. Are the glasses always listening?

No, the glasses only listen for commands after the wake word has been detected. When the assistant is not activated, the device does not process voice commands.

4. How does B by Lenskart protect my privacy?

Please refer to the Data Privacy document in the companion app. Navigate to Device → Settings → Data Privacy.

1. Are B by Lenskart AI Smart Glasses water resistant?

B by Lenskart AI Smart Glasses have an IPX4 water-resistance rating, which means they are designed to withstand light splashes of water. However, they are not waterproof and should not be submerged in water. If the glasses become wet, dry them gently with a soft cloth before using or charging them.

2. How should I clean the glasses?

Clean the lenses and frame using the provided microfiber cloth. Avoid using harsh chemicals or abrasive materials that may damage the frame or lenses.

1. What should I do if pairing fails during setup?

If pairing fails during setup, ensure your glasses are charged and placed close to your phone. Check that Bluetooth permissions are enabled and restart the glasses before attempting to pair again.

2. What should I do if the glasses stop responding?

If your glasses aren’t responding or appear as “Not connected,” tap the ⓘ icon at the top of the home screen, and follow the recommended steps.

Possible reasons indicated by the ⓘ icon:

• Idle after inactivity: Wear your glasses to wake them from inactivity.
• Battery drained: Charge your glasses.
• Bluetooth off: Turn on Bluetooth on your phone.
• Power off: Switch on your glasses.

3. How do I reset the glasses?

You can reset the glasses through the companion app settings. Resetting removes all paired devices and restores the glasses to their factory settings.

4. Why can’t I see my photos or videos in the B companion app?

Photos and videos captured with your glasses are stored on the device. To view them in the B companion app, open the app and tap the Import button to transfer the media from the glasses.

5. Why is the battery draining quickly on my B glasses?

Battery usage can vary depending on how the glasses are used. Features such as video recording, AI sessions, and audio playback consume more power.

6. Why is the AI assistant not responding to “Hey Buddy”?

If the AI assistant does not respond to “Hey Buddy,” make sure the wake word toggle is turned on in the B companion app. If it is turned off, you can still activate the assistant by performing a long tap on the right temple of your glasses.

1. What warranty do B by Lenskart glasses include?

B by Lenskart AI Smart Glasses come with a 1-year warranty covering electronic defects from the date of purchase. If your device experiences an electronic issue during this period, it may be eligible for repair or exchange as per Lenskart’s warranty policy.

For exchanges, you may be required to provide all original components, including the frame, charging case, charging cable, and outer box.

2. Are only Lenskart lenses supported with B by Lenskart AI Smart Glasses?

Yes, B by Lenskart AI Smart Glasses are designed to work with Lenskart lenses only. Using lenses from third-party providers may affect the fit, performance, or durability of the glasses. Any damage caused due to the use of non-Lenskart lenses may not be covered under warranty, and the device may not be eligible for replacement.

3. How do I contact customer support if I have issues with my glasses?

If you need assistance, please contact Lenskart customer support at support@lenskart.com. Our support team will guide you through troubleshooting steps or help you with warranty service if required.