Lenskart Vazhakkala Kochi

Very professional and extended their assistance in selecting the perfect frame !!

Truly impressed with this eye care center. The team is professional, especially Mr. Dhanush, who was friendly and very supportive from start to finish. The facilities are clean and well-equipped. Had a great experience, highly recommended ??

Star service, great collection and would give 11/10 if I could!!

Prompt and great service. Very large showroom.

I recently visited the Lenskart showroom in Vazhakkala to purchase a new pair of glasses, and I must say, the experience was nothing short of outstanding. From the moment I stepped in, I was genuinely impressed by the standard of the store and the quality of service provided. First and foremost, I have to talk about the store itself. The Vazhakkala showroom is incredibly spacious and well-designed. Among all the eyewear stores I have visited in the past, this one feels the most exclusive. The ambience is premium, uncrowded, and very welcoming, which really sets the tone for a relaxed shopping experience. It doesn't feel like just another shop; it feels like a premium studio. However, what truly made this visit memorable was the exceptional service I received from the staff, specifically Ms. Sreekutty. She attended to me right from the beginning and guided me through the entire process. I started with an eye test, which she conducted with great professionalism and precision, ensuring every detail was accurate. Finding the perfect pair of Glasses can often be confusing, but Sreekutty made it effortless. I spent roughly 45 minutes in the store, and for that entire duration, she was patiently by my side. She didn't just show me random frames; she helped me curate selections that genuinely suited my face shape and style. Her suggestions were honest and helpful, and she never once made me feel rushed. It is rare to find sales associates who are willing to spend that much time and attention on a single customer to ensure they are completely satisfied. The combination of a beautiful, spacious showroom and such dedicated, personalized service makes this Lenskart outlet stand out. If you are in Kochi and looking for eyewear, I highly recommend visiting this store. A huge thank you to Sreekutty for her patience and excellent assistance—she is definitely an asset to the team!

Excellent customer service by Dhanush. Good hospital by the team. Thank you for the wonderful experience team lenskart ?

very bad very bad response not providing details does not know the policy will not go back to this store again