Lenskart Ambica Township Rajkot

Supportive staff and had a great experience.

Best experience

Strengths & Advantages Wide frame selection & stylish designs: Lenskart’s catalogue includes a variety of trendy frames across sub?brands like John Jacobs, Vincent Chase, Lenskart Air, and more—often praised for offering fashion-forward styles at affordable prices . Affordability with offers: Customers frequently highlight cost savings, especially during B1G1 and gold membership promotions, which can make glasses as low as ?2,000–3,000 per pair . Convenience: Includes onsite eye tests at stores, try-at-home kits, virtual tools, and online ordering with streamlined delivery—often cited as convenient even for first-time eyewear users . ?? Common Complaints Variable quality & durability: Numerous user accounts describe frames and lenses as fragile or prone to scratching. A Reddit user wrote that their “Phonic smart glasses … broke in 5 days” and support later refused warranty citing breakage . Another thread called the overall quality “complete cheap trash” and recommended Titan Eye+ over Lenskart . Inconsistent service and refund issues: Customer care is often criticized as hard to reach or unhelpful—for example, disputes over B1G1 offers, order cancellations, or delayed replacements offer recurring frustration in user reports . Reddit users describe billing mistakes, missing credits, and unclear communication during returns . Mixed prescription accuracy: Some customers reported incorrect lens insertion (e.g. misaligned cylindrical axis), resulting in headaches and poor vision, requiring checks with ophthalmologists .

Worstttt experience worst staff very bad response don’t go ever in this store"…

Worstttt experience worst staff very bad response don’t go ever in this store

WORST SERVICE EVER, The store is already understaffed and when i finally select my frame they added gold membership without asking, after that when i got my specs in just 4 days of use i can see scratches in my lenses and they refused to do anything about it, and just fyi i got my frame in 14 days after completing all the process of getting refund for that gold membership that i didn’t want, so please think about before going there, i hand the WORST experience, never thought i had to give this kind of review to lenskart