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TERMS & CONDITIONS
Offer Terms & Conditions
WELCOME GV (WELCM-XXXX) Applicable on Eyeglasses and Sunglasses
  • Voucher Applicable on Net Amount of Order.
  • Cart value should be excluding tax.
  • Rs.200 Off on 1500.
  • Rs.500 Off on 3500.
  • Rs.1000 Off on 5000.
  • Will not work on Contact lens, Ray-Ban, Oakley, Vogue Eyeglasses and Sunglasses.
Big DIWALI Festival Extra 19% + 19% cashback, Use voucher : DIWALI
  • Get flat 19% off on purchase of Rs.4000 & above (excluding taxes).
  • Offer is not applicable on Ray-ban,Oakley,Vogue eyewears.
  • Offer is valid across all devices desktop, mobile & mobile app.
  • Maximum discount in case of eyeglasses or sunglasses will be Rs.800.
  • Maximum discount in case of contact lenses will be Rs.500.
  • Cashback voucher will give 19% off on minimum purchase of Rs.4000 & above (excluding taxes).
  • Cashback voucher will not be applicable on Ray-ban,Oakley,Vogue,Fastrack eyewears.
  • Maximum discount which can be availed using cashback voucher in case of eyeglasses or sunglasses will be Rs.1000.
  • Maximum discount which can be availed using cashback voucher in case of contact lenses will be Rs.500.
  • Cashback will be sent via E-mail or SMS after 30 days of delivery in the form of Lenskart voucher only.
  • No cashback will be credited in case of return/cancellation.
DIWALI1000 (w.e.f. 15th oct'17) Extra 19% + 19% cashback, Use voucher : DIWALI1000
  • Get flat 19% off on purchase of Rs.4000 & above (excluding taxes).
  • Offer is not applicable on Ray-ban,Oakley,Vogue eyewears.
  • Offer is valid across all devices desktop, mobile & mobile app.
  • Maximum discount in case of eyeglasses or sunglasses will be Rs.800.
  • Maximum discount in case of contact lenses will be Rs.500.
  • Cashback voucher will give 19% off on minimum purchase of Rs.4000 & above (excluding taxes).
  • Cashback voucher will not be applicable on Ray-ban,Oakley,Vogue,Fastrack eyewears.
  • Maximum discount which can be availed using cashback voucher in case of eyeglasses or sunglasses will be Rs.1000.
  • Maximum discount which can be availed using cashback voucher in case of contact lenses will be Rs.500.
  • Cashback will be sent via E-mail or SMS after 30 days of delivery in the form of Lenskart voucher only.
  • No cashback will be credited in case of return/cancellation.
DIWALI500 (w.e.f. 15th oct'17) Extra 19% + 19% cashback, Use voucher : DIWALI500
  • Get flat 19% off on purchase of Rs.4000 & above (excluding taxes).
  • Offer is not applicable on Ray-ban,Oakley,Vogue eyewears.
  • Offer is valid across all devices desktop, mobile & mobile app.
  • Maximum discount in case of eyeglasses or sunglasses will be Rs.800.
  • Maximum discount in case of contact lenses will be Rs.500.
  • Cashback voucher will give 19% off on minimum purchase of Rs.4000 & above (excluding taxes).
  • Cashback voucher will not be applicable on Ray-ban,Oakley,Vogue,Fastrack eyewears.
  • Maximum discount which can be availed using cashback voucher in case of eyeglasses or sunglasses will be Rs.1000.
  • Maximum discount which can be availed using cashback voucher in case of contact lenses will be Rs.500.
  • Cashback will be sent via E-mail or SMS after 30 days of delivery in the form of Lenskart voucher only.
  • No cashback will be credited in case of return/cancellation.
GRAND1000 (w.e.f. 15th oct'17) Extra 19% + 19% cashback, Use voucher : GRAND1000
  • Get flat 19% off on purchase of Rs.4000 & above (excluding taxes).
  • Offer is not applicable on Ray-ban,Oakley,Vogue eyewears.
  • Offer is valid across all devices desktop, mobile & mobile app.
  • Maximum discount in case of eyeglasses or sunglasses will be Rs.800.
  • Maximum discount in case of contact lenses will be Rs.500.
  • Cashback voucher will give 19% off on minimum purchase of Rs.4000 & above (excluding taxes).
  • Cashback voucher will not be applicable on Ray-ban,Oakley,Vogue,Fastrack eyewears.
  • Maximum discount which can be availed using cashback voucher in case of eyeglasses or sunglasses will be Rs.1000.
  • Maximum discount which can be availed using cashback voucher in case of contact lenses will be Rs.500.
  • Cashback will be sent via E-mail or SMS after 30 days of delivery in the form of Lenskart voucher only.
  • No cashback will be credited in case of return/cancellation.
GRAND500 (w.e.f. 15th oct'17) Extra 19% + 19% cashback, Use voucher : GRAND500
  • Get flat 19% off on purchase of Rs.4000 & above (excluding taxes).
  • Offer is not applicable on Ray-ban,Oakley,Vogue eyewears.
  • Offer is valid across all devices desktop, mobile & mobile app.
  • Maximum discount in case of eyeglasses or sunglasses will be Rs.800.
  • Maximum discount in case of contact lenses will be Rs.500.
  • Cashback voucher will give 19% off on minimum purchase of Rs.4000 & above (excluding taxes).
  • Cashback voucher will not be applicable on Ray-ban,Oakley,Vogue,Fastrack eyewears.
  • Maximum discount which can be availed using cashback voucher in case of eyeglasses or sunglasses will be Rs.1000.
  • Maximum discount which can be availed using cashback voucher in case of contact lenses will be Rs.500.
  • Cashback will be sent via E-mail or SMS after 30 days of delivery in the form of Lenskart voucher only.
  • No cashback will be credited in case of return/cancellation.
Buy 2 For Rs.2500 Applicable on Vincent Chase Eyeglasses
  • Applicable on Complete Range Of Vincent Chase Eyeglasses.
  • Buy 2 for Rs.2500 with British Optics Fully Loaded THIN Anti-Glare Lenses.
Add a Second Pair for Rs.300 Applicable on UV Protective Sunglassess
  • Applicable on Vincent Chase, Feillis, Superman and Mask Sunglasses.
  • Add a Second Pair for Just Rs.300.
  • Offer is valid across all devices desktop, mobile & mobile app.
Buy 2 for Rs.4500 Applicable on John Jacobs Eyeglasses and Sunglasses
  • British Optics Anti-Glare Lenses Free.
  • Offer is valid across all devices desktop, mobile & mobile app.
REFER & EARN REFER FRIENDS & EARN Rs.300 PAYTM CASH
  • This is app specific offer - Not applicable on desktop or stores right now.
  • User needs to invite/refer his friends.
  • Friend needs to sign up at lenskart using referral link/code before making any purchase at lenskart.
  • This referral program is only applicable if friend is a new customer for lenskart.
  • This time friend's contact no. will be mapped with email id for order tracking.
  • Friend's sign up email id = Email id used for order creation = Phone no. used for order creation.
  • Person who is eligible for paytm cashback of Rs.300 needs to have paytm account with same email id using which he referred his friends.
  • Orders should be placed online only.
  • Friend should place an order with final cart value of Rs.1200 or above.
  • Paytm cashback of Rs.300 will be credited to paytm wallet of registered referrer directly, only after completion of 17 days from friend's order delivery.
  • Lenskart has authority to close this referral program at any point of time and will not be responsible for providing Paytm cashback in that scenario.
  • Paytm money that is credited to referrer's registered email id, is not transferable to any Bank Account.
  • Referrer is not eligible for Paytm cashback in any case of return/replacement/cancelled orders.
  • Referrer can claim for the Paytm cashback within 7 days only, after 17 days of completion of order delivery. After 7 days, lenskart is not responsible for providing paytm cashback.
  • Paytm cashback amount credited to referrer's paytm wallet will remain active for 7 days only if not used.
  • Referrer will be eligible for maximum 5 successful orders placed by his unique friend's email id.
  • Email id used to refer friends = email id of existing paytm account to get the paytm cashback.
10-30% off on premium eyeglasses with anti-glare lenses FREE
  • Get 15-30% off on premium brand frames on MRP.
  • Get anti-glare lenses worth Rs.2000 FREE with premium brand eyeglasses above Rs.1300.
  • Upto 10% on Boss Orange, Carrera, Emporio Armani, French Connection, Marc by Marc Jacobs, Oakley, Ray-Ban, Tommy Hilfiger, Vogue eye-frames.
  • Upto 25% on Calvin Klein, Mont Blanc, Porsche Design, Prada, Tag Heuer, Tom Ford eye-frames.
  • Anti-glare lenses are not FREE with rimless eye-frames.
  • Offer is valid across all devices desktop, mobile & mobile app.
Lens Package at Rs.1000 Vincent Chase Power Sunglasses
  • Buy any VC sunglasses with Lens Package at Rs.1000.
  • Offer is valid across all devices desktop, mobile & mobile app.
  • Add 2 products in cart & get 2nd frame absolutely free + Lens Package at Rs.1000 each.
  • If a customer wishes to return single product under this offer - he/she will be entitled for partial refund in the form of Store credit.
  • If a customer wants full refund of the paid amount - he/she needs to return both the products.
  • If the desired product gets out-of-stock before placing the new order, the customer will have to select any other product of choice from the available inventory and pay the price difference accordingly.
  • Offer is valid across all devices desktop, mobile & mobile app.
CASHBACK T&C Cashback Vouchers
  • Cashback will be sent via E-mail or SMS after 30 days of purchase in the form of Lenskart Gift-voucher only.
  • No cashback will be credited in case of return/cancellation.
  • Contact us within 15 days if you have not received the cashback vouchers - post that we cannot extend the validity.
  • Cashback vouchers are valid for 30 days after 30 days of purchase.
  • Validity can be changed based on current offers.
  • Lenskart.com reserves the right to change/modify/add/delete terms and conditions of prevailing Gift Vouchers.
  • Cashback vouchers can be used on single product in cart.
  • Cashback vouchers are not applicable on Contact lenses, Solution, Accessories and Premium Brands.
  • Offer is valid across all devices desktop, mobile & mobile app.
OFFERS & PROMOTIONS General terms & conditions in case of cancellations/returns
  • Lenskart.com reserves the right to change/modify/add/delete any of the terms and conditions prevailing on the different promotional schemes it introduces in market from time to time.
  • Lenskart.com can extend or terminate the offers/sale, without further information at any point of time.
  • In case of any query pertaining the offer or voucher, please email customer care at [email protected] or call @ (0) 99998-99998 (9:00 am to 10:00 pm.)
  • Lenskart reserves the right to cancel any order placed using promotional vouchers. Some situations where your order may be cancelled include - without limitation, misuse of any promotional vouchers, unauthorized usage of vouchers or inaccuracies of voucher pricing, technical glitch and value thresholds. The voucher amount will not be refunded for such cases.
  • Two or more offers cannot be clubbed together.
  • Offer may not be applicable for all the products on the website
  • Special coupons should be redeemed within the limited period and validity once expired, cannot be extended later.
  • If customer wants to return the product, same offer cannot be provided again and Same GV will not be activated.
  • Customer needs to opt for ongoing offers available on our website.
  • Exceptions will only if there is an issue in the product sent from our end like damaged product or power issue.
  • All GVs are subject to a time validity.
  • The GV is non-refundable and for a single use only. The voucher cannot be exchanged for cash.
  • Lenskart reserves the rights to exercise its discretion with respect to the claims made, the time period, applicability and availability of items with respect to the GV.
  • All disputes will be at the discretion of Lenskart and will be subject to the exclusive jurisdiction of Delhi courts only.
  • If any Order gets placed with unusual discount due to any technical issue, Lenskart reserves the right to cancel that order.
  • If any bulk orders(more than qty. 2) gets placed, Lenskart reserves the right to cancel that order without any prior information.
GIFT-VOUCHERS Gift-Vouchers usage
  • In one order only single GV can be used. No 2 or more GVs can be clubbed together.
  • All GVs are valid for limited period.
  • Not applicable on Contact Lenses,Ray-Ban,Oakley,Vogue,Carrera,IDEE,Polaroid,Killer,FCUK,Boss Orange,Marc By Marc Jacobs,Calvin Klein,Vintage,Tommy Hilfiger,Gunnar,Tom Ford,Tag heuer,Porsche Design,Fastrack & Accessories.
  • Lenskart.com reserves the right to change/modify/add/delete terms and conditions of prevailing Gift Vouchers.
  • Gift Voucher should be redeemed within the limited period and validity once expired, cannot be extended later (whether it's purchased or promotional Vouchers).
  • Any new Gift voucher issued is valid for limited period from the date of issue.
  • Gift Vouchers are not applicable on BOGO offers.
PREMIUM / STOP BRANDS
John Jacobs, Ray-Ban, Oakley, Vogue, FCUK, Carrera, Boss Orange, Marc By Marc Jacobs, Polaroid, Vintage, Tommy Hilfiger, IDEE, Gunnar, Chhota Bheem, Tag Heuer, Killer, Lee Cooper, iConnect, Cooper Vision, Lens Solution, Emporio Armani, Oxydo, Calvin Klein, Arnette, MAUI JIM, Timberland, Mexican, Panache, Fastrack, Porsche Design, Linda Farrow, Prada, Fossil, Tom Ford, Baolulai, Sunpocket, Feillis, Velocity, Nike, Hugo Boss, Accessories