WARRANTY POLICY

Quality is at the core of the products sold at Lenskart.com. The frames sold at Lenskart.com are made from the best quality materials such as acetate, steel and titanium amongst others.

Lenskart.com offers a 14 day no question asked return policy applicable from the date of delivery.

Lenskart.com offers one-year conditional warranty on all our eyewear, applicable from the date of delivery of the product

Warranty includes

  • Damages caused to the product due to corrosion, rusting and coating burst/peel off.
  • Color fade/peel off.

Warranty excludes

Warranty does not cover:
  • Damages caused due to product breakage, scratches, damages caused by accident, mishandling, negligence, shock, tampering and loss of components or accessories.
  • Improper use or storage of the product.
  • Unauthorised modifications or repairs.
  • Normal wear & tear.

Warranty conditions

  • This warranty will automatically terminate on the expiry of the warranty period.
  • This warranty is valid only when purchased through Lenskart.com
  • The decision of the company on the nature of the defects and applicability of the warranty will be final.
  • The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages

Warranty requirements

Please ensure all three requirements below are met for us to process your warranty claim:
  • Please email the pictures of the product to be duly validated to [email protected] along with the order ID.
  • Pack the product properly for reverse pick up to avoid any transit related damage.
  • Please send back all accessories received along with the product to avoid any delays in claim